Privacy Policy
Privacy Policy
At Greensolsa, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it when you visit greensolsa.com or place an order with us.
1. Who is responsible for your data
Your personal data is processed by Byonz Kleding, trading as Greensolsa, registered under KvK number 76313344, with its registered address at Achterstraat 9, 6741BR Lunteren, the Netherlands. If you have any questions about this policy or how your data is handled, you can reach us at support@greensolsa.com.
2. What information we collect
When you visit our website or place an order, we may collect the following information:
Your name, email address, delivery address, and phone number
Order details, including the products you purchase and payment information
Technical information such as your IP address, browser type, and device information
Information about how you use our website, gathered through cookies and similar technologies
3. Why we collect this information
We use your personal data for the following purposes:
To process and deliver your order
To communicate with you about your order, including shipping updates
To handle returns, refunds, or warranty questions
To respond to questions you send us through email or our contact channels
To improve our website and the products and services we offer
To send you marketing communications, but only if you have given us permission to do so
4. Legal basis for processing
We process your personal data because it is necessary to fulfill the agreement we have with you when you place an order, because we have a legitimate interest in improving our services and communicating with our customers, or because you have given us your consent, for example when signing up for marketing emails.
5. Sharing your information
We do not sell your personal data. We only share your information with trusted third parties where necessary, such as:
Shipping and logistics partners, to deliver your order from Germany or France to your address in the Netherlands
Payment providers, to process your payment securely
IT and hosting providers, who help us run our website and store data securely
These parties are only given access to the information they need to perform their specific task, and they are required to handle your data securely and in line with applicable privacy law.
6. How long we keep your data
We keep your personal data only as long as necessary for the purposes described in this policy, or as long as required by law, for example for tax and accounting purposes. Once your data is no longer needed, we remove or anonymize it.
7. Cookies
Our website uses cookies to make sure it functions properly, to understand how visitors use our website, and to improve your shopping experience. You can manage or disable cookies through your browser settings, although this may affect how our website functions.
8. Your rights
You have the right to access the personal data we hold about you, to ask us to correct inaccurate information, and to request that we delete your data where possible. You also have the right to object to certain types of processing, such as direct marketing, and to withdraw your consent at any time. To exercise any of these rights, please contact us at support@greensolsa.com.
9. Data security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. While we do everything we reasonably can to keep your information safe, no method of transmission or storage is completely secure.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, so we encourage you to review it periodically.
11. Contact us
If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
Email: support@greensolsa.com
Phone: +31 6 13704802
Address: Achterstraat 9, 6741BR Lunteren, the Netherlands